Name of the position: Salesforce Commerce Cloud & Incentive Compensation (SPIFF) Consultant

Location: Remote

Mode: Parttime (10-20 hours week)

Years of experience: 8+ Years

Shift: UK shift

Overview

We are seeking a highly experienced consultant with expertise in Salesforce Commerce Cloud and incentive compensation design, including SPIFF (Sales Performance Incentive Fund) programs.

This role will drive end-to-end digital commerce implementation while aligning sales incentive structures to accelerate revenue growth, improve conversion, and optimize partner/channel performance.

Key Responsibilities

1. Commerce Cloud Implementation & Architecture

Lead end-to-end implementation of Salesforce Commerce Cloud (SFCC)
Design scalable B2C and/or B2B eCommerce architectures
Configure:
- Product catalogs, pricing, promotions
- Checkout flows, payment integrations
- Customer journeys and personalization
Ensure seamless omnichannel experience across web, mobile, and integrations

2. SPIFF / Incentive Compensation Strategy

Design and implement SPIFF programsto drive:
- Sales acceleration
- Product-specific pushes
- Channel partner engagement
Define incentive models aligned to:
- Revenue targets
- Margin optimization
- Strategic product adoption
Build frameworks for real-time incentive tracking and reporting

3. Salesforce Ecosystem Integration

Integrate SFCC with broader Salesforce stack:
- Sales Cloud (pipeline & opportunity tracking)
- Service Cloud (customer support integration)
- Marketing Cloud (campaigns & personalization)
Enable unified customer data and journey orchestration
Collaborate with CRM and data teams for 360° customer view

4. Data, Analytics & Performance Optimization

Define KPIs across commerce and sales incentives:
- Conversion rates
- Average order value (AOV)
- Sales uplift from SPIFF programs
Build dashboards and reporting frameworks
Continuously optimize promotions, pricing, and incentive effectiveness

5. Stakeholder & Program Leadership

Partner with business stakeholders (Sales, Marketing, eCommerce, Finance)
Translate business goals into technical and incentive design solutions
Lead workshops, requirement gathering, and roadmap definition
Drive change management and user adoption

Required Qualifications

10+ years of experience in Salesforce ecosystem implementations
Hands-on experience with Salesforce Commerce Cloud (SFCC) implementations
Proven experience designing and managing SPIFF / incentive compensation programs
Strong understanding of:
- eCommerce architecture & workflows
- Sales operations and compensation models
Experience integrating Salesforce platforms (Sales, Service, Marketing Cloud)

Job Title:

Salesforce Commerce Cloud & Incentive Compensation (SPIFF) Consultant

City:

Remote

Industry:

Qualification:

Any Degree

Year of Experience:

8+ years

Required Skills:

Salesforce ecosystem implementations, SPIFF, Salesforce Commerce Cloud

Working Shift:

2PM to 11PM IST

Country:

India

002ACH - Salesforce Commerce Cloud & Incentive Compensation (SPIFF) Consultant